Dog Lovers Return Policy
- No Receipt OR No Customer History, No Return
- Any items returned must have original packaging with product
- We require original packaging with barcode. NO TRASH BAGS OF FOOD ARE Accepted
- Chewed dog toys are non-refundable
- Any carriers, bags, beds, strollers, or crates can only be returned in sellable condition (no stains, odor or hair)
- Sherpa® bags and car seats can only be returned within 48 hours from purchase with receipt
- Any electronic items are returnable within 30 days. We require the receipt at the time of return along with original packaging of the product. After 30 days please contact company directly.
- All opened packages of Frontline®, Advantage®, Advantix® or Seresto® Collars are non-returnable (contact company directly)
- All collars, leashes and harnesses (except Lupine®) are non-returnable if chewed
- Manufacturer’s defects can be returned to store within 60 days with receipt
- All closeout items are non-returnable or refundable
- Select items may require to be returned directly to the company
Refund Policy
Refunds (cash, credit card, debit card, check, etc.) will be granted with the receipt and within 30 days from the date of purchase
After 30 days ONLY store credit will be offered.
Please Note: All returns placed back on Debit or credit cards can take 7-10 business days
Check Policy
If a check is written for a purchase, no returns can be made until 7 business days after the transaction. The 7-day period begins the follow business day after the transaction.
(This does not include weekends and holidays when banks are closed)
ID is required for all Checks.
ID must match Check Information
Dog Lovers of Tarpon Car Seat Return Policy
To be eligible for a return, the item must be unused and in the same condition as purchased: 1) Item must be in the original packaging. 2) Item needs to have the receipt or proof of purchase (account history).
Dog Lovers of Tarpon Crate Return Policy
To be eligible for a return, the item must be unused and in the same condition as purchased: 1) Item must be in the original packaging. 2) Item needs to have the receipt or proof of purchase (account history).
Dog Lovers of Tarpon Bed Return Policy
To be eligible for a return, the item must be unused and in the same condition as purchased: 1) Item Must be in the original packaging.
2) Item needs to have the receipt or proof of purchase (account history).
Dog Lovers of Tarpon Leash/Harness/Collar Return Policy
To be eligible for a return, 1) The item must be unused and in the same condition as purchased. 2) Item must be in the original packaging. and 3) Item needs to have the receipt or proof of purchase (account history). Lupine & RCPet Products are guaranteed for defects and/or chewed.
Dog Lovers of Tarpon Clothing Return Policy
To be eligible for a return, 1) The item must be unused and in the same condition as purchased. 2) Item must be in the original packaging. and 3) Item needs to have the receipt or proof of purchase (account history).
Need help?
Contact us at dogloverstarpon@veterinarymanagementandnutrition.com for questions related to refunds and returns.